INDIVIDUAL TICKETS AND SUBSCRIPTIONS
Tickets in an order process are personalised in the name of the ticket purchaser in the sales system. Written orders for individual tickets will be processed in the order in which they are received once subscriptions have been allocated from the start of advance sales (see also special instructions on ordering tickets for the Mozart Week below). If payment for tickets ordered is not made within the specified period, they will be released for resale. Any discounts on individual tickets will only be granted in advance and not at the box office. Discounted youth/student tickets are excluded.

SUBSCRIPTIONS
Season concerts: Regular seats remain reserved until the end of the current season; subscribers to the Mozarteumorchester Salzburg and Camerata Salzburg cycles who have not renewed their subscription lose their right to their regular seat. Please note that there is free choice of seats at the concerts of the other cycles. Subscribers will receive an offer once their order has been processed (by around the end of July). Subscribers can collect and pay for their tickets in person at the ticket office or have them sent to them for a fee of € 9.

Mozart Week: Subscriptions for the Mozart Week should be ordered in writing using the order form or by email. Subscribers will receive an offer after their order has been processed (see also special instructions for ordering Mozart Week tickets below).

U30 & STUDENT TICKETS
A limited number of single tickets for young people (up to the age of 29) in education are available for selected concerts at a price of € 10 (season concerts) or € 20 (Mozart Week) on presentation of a student or apprentice ID card (mandatory), subject to availability. For young people (under 30) who are not in education, there is a 50% discount on the single ticket price for all concerts, subject to category availability.

Please note that the discounts are not available online and can not be considered after booking.

TICKET RETURN AND EXCHANGE
Principally tickets cannot be returned or exchanged.

CHANGES TO THE PROGRAM
The International Mozarteum Foundation reserves the right to change the date, program and artists performing in concerts; such changes do not entitle ticket holders to return subscription or individual tickets.

VIDEO AND SOUND RECORDINGS
For copyright reasons, video and sound recordings are not permitted during performances. If official TV or video recordings include images of ticket-holders, then consent for use must be obtained.

INFORMATION ON PANDEMIC PRECAUTIONARY MEASURES / EXTENSION OF THE GENERAL TERMS & CONDITIONS
In the event of a pandemic, we recommend that you inform yourself about the current safety regulations shortly before the concert: at mozarteum.at or at the ticket office.

PERFORMANCE CANCELLATIONS
If concerts are cancelled without substitution due to the pandemic or for any other reason, the amount will be automatically credited to your customer account. Please inform us in case you would like a refund.

PERSONALISED TICKETS
We reserve the right to only allow personalised tickets to be purchased if necessary. If tickets are passed on to third parties, the ticket purchaser is obliged to provide the contact details of the visitors if necessary. The resale of tickets for commercial purposes is prohibited without the permission of the organiser. The International Mozarteum Foundation reserves the right to check proof of identity.

SPECIAL INSTRUCTIONS FOR ORDERING MOZART WEEK TICKETS
Orders are processed in the sequence in which they arrive, according to the following criteria:

1. Sponsors
2. Patrons, founders and seat patrons*
3. General subscriptions
4. Selected subsciptions
5. Partial subscriptions
6. Individual ticket orders

* Seats remain reserved until October 1st

Notification about ticket orders made by the closing date will occur in writing by the end of July.

Payments are accepted only after an invoice has been sent.
Tickets that have already been purchased can be taken back by the Ticket Office and offered for re-sale on a commission basis; a fee of 10% of the ticket price is charged for this service. However, this does not guarantee that customers have the right to return tickets.

Changes in the performers or program do not entitle ticket-holders to return or exchange tickets.

The International Mozarteum Foundation reserves the right to make changes to the program, the performing artists or date of concerts.

TICKET OFFICE ADRESS
Mozart-Wohnhaus, Theatergasse 2
A-5024 Salzburg
Austria
Tel.: +43 662 87 31 54
E-mail: tickets@mozarteum.at

HOTEL & ACCOMONDATIONS
Hotel reservations: Salzburg Information, Auerspergstrasse 6, A 5020 Salzburg, Austria
Tel.: +43 662 88 9 87 extensions 314 to 318, Fax: +43 662 88 9 87 32
e-mail: tourist@salzburginfo.at
Internet: http://www.salzburginfo.at/

 

SALZBURG MOZARTEUM FOUNDATION

Schwarzstrasse 26
A-5020 Salzburg
Austria

Association number: IV-Vr-Ia-238
UID-Number: ATU 33977907